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Help Docs Control Panel Guides The Ultimate Guide to the InterWorx Control Panel (2025) SiteWorx SiteWorx Security Secondary User Management in SiteWorx

Secondary User Management in SiteWorx

How Nexcess resellers can manage secondary users using SiteWorx.
Control Panel Nexcess SiteWorx
2 min read

Prerequisites

  • You must have a reseller account with Nexcess.

  • You must be the primary user on this account to add secondary user accounts.

Adding secondary users

  1. Log in to your SiteWorx account.
    • If you do not know your password, click Forgot your password on the login page.
  2. In the SiteWorx main menu, select Administration > User Accounts.
  3. Click Add SiteWorx User.
  4. Fill the Nickname, Email, Password, and Confirm Password fields. Select a Language and Menu Style. In the User Permissions section, select the check  box of each desired permission. Click Save when ready.

Edit a secondary user’s settings

  1. Log in to your SiteWorx account.
    • If you do not know your password, click Forgot your password on the login page.
  2. In the SiteWorx main menu, click Administration > User Accounts.
  3. Next to the name of the account that you want to edit, click Edit.
  4. Make the desired changes and click Save.

Delete a secondary user

  1. Log in to your SiteWorx account.
    • If you do not know your password, click Forgot your password on the login page.
  2. In the SiteWorx main menu, select Administration > User Accounts.
  3. You may now either delete or deactivate the account:
    • If you want to delete the user, in the row containing that user, click Delete, then click Delete again when prompted to confirm.
    • If you want to deactivate the user, in the row containing that user:
      1. Select the check box in that user’s row.
      2. Select the check box next to the With Selected list.
      3. From that same list, select Deactivate, then click Go.
      4. Click Deactivate when prompted to confirm.
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Table of Contents
  • Prerequisites
  • Adding secondary users
  • Edit a secondary user's settings
  • Delete a secondary user
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