How to configure a remote mail server in SiteWorx

Prerequisites

• This method is only available for Nexcess clients using SiteWorx
  • If you instead have an account on a dedicated server, edit your MX records using the method provided in How to configure DNS records in the Client Portal.
• If you plan on changing the MX record to point to a remote server, retain the correct information for the destination mail server.

Step by step instructions

1. From the SiteWorx main menu, click Administration > Mail Options > Remote Setup.
2. Under Action, click [Disable] for the domain that you want local delivery disabled.
3. When prompted, click Disable to confirm.
   • If you are only disabling email for your domain, stop here.
   • If you need to configure email to point to a remote mail server, continue to Step 4.
4. Under the MX Records section, click [Edit].
5. Enter the appropriate settings for your remote mail server and click Save.
   • TTL: Time to Live; the number of seconds that a record will be considered valid by a server caching the information.
   • Preference Number: An integer, ranging from 0-65535, indicating the order in which records should be attempted. Lower numbers will be processed before higher numbers.
   • Mail Server: The name of the destination server where mail traffic will be directed.
     

     

Once you have disabled local delivery and provided custom MX records, Web-based email programs provided by InterWorx will now act as IMAP clients, provided that IMAP is supported by the mail server.